Retail Assistant Manager: Lead Store Ops & Service

R301US Hibbett Retail, Inc.; Bay Minette (AL); On-site; USD 17,000 - 19,000; Full time

Job summary

Hibbett I City Gear in Bay Minette, Alabama, seeks an Assistant Manager to support the Store Manager in daily operations, merchandising, and staff supervision.

You will lead customer service, manage inventory, scheduling, and training, ensuring profitability and brand standards across all departments.

This role requires hands-on guidance during peak periods, a passion for footwear, and the ability to uphold policies while delivering outstanding service.

Qualifications

• Experience in a retail environment, preferably footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and achieve store goals and profits.
• Self-starter with initiative to handle important tasks.
• Strong attention to detail with the ability to multitask.
• Team-player with passion for outstanding customer service and selling merchandise.

Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Consult with Store Manager to establish action plans for selling, restocking, merchandising, ordering, and scheduling.
• Assume responsibility of the entire store in the absence of the Store Manager.
• Provide knowledge and guidance to employees and customers in all departments when necessary.
• Ensure inventory, sales statistics, and expenses support profitability across all departments.

Skills

Retail operations

Customer service

Team leadership

Communication skills

Job description

Hibbett I City Gear in Bay Minette, Alabama, seeks an Assistant Manager to support the Store Manager in daily operations, merchandising, and staff supervision.

You will lead customer service, manage inventory, scheduling, and training, ensuring profitability and brand standards across all departments.

This role requires hands-on guidance during peak periods, a passion for footwear, and the ability to uphold policies while delivering outstanding service.