Retail Assistant Manager: Lead Sales & Team Performance

Cavender's; Hoover (AL); On-site; USD 50,000 - 65,000; Full time

Job summary

Cavender’s Assistant Store Manager in Hoover, AL supports the Store Management Team by helping lead daily store operations, assisting customers, and supervising the team while upholding Cavender’s culture and standards.

You will coach associates, drive sales performance, manage schedules, address issues, and ensure the store remains clean, safe, and well-organized in line with company policies.

Responsibilities

• Support Cavender’s culture and drive mission, vision and values.
• Maintain active role in personal selling, meeting or exceeding sales per hour goals.
• Perform tasks of and train all other associate positions in the store (Cashier, Sales Associate, Key).
• Act as Manager on Duty as assigned.
• Assist in day-to-day store management and supervision of associates to deliver Best of the WEST customer service and drive sales.
• Open and close the store as directed.
• Address customer complaints and handle returns/exchanges.
• Increase sales, maintain profit, and reduce controllable expenses using key metrics.
• Lead training of store associates on sales techniques and product knowledge.
• Maintain safe store environment and report safety incidents promptly.
• Ensure compliance with company policies and procedures.
• Participate in Loss Prevention measures.
• Lead and support team to deliver Best of the WEST customer service, keep stock levels and store running smoothly.
• Maintain store appearance aligned with visual standards and set expectations for staff.
• Impact store performance by achieving goals for sales, payroll, and customer experience.
• Control store labor through scheduling and timecard management.

Job description

Cavender’s Assistant Store Manager in Hoover, AL supports the Store Management Team by helping lead daily store operations, assisting customers, and supervising the team while upholding Cavender’s culture and standards.

You will coach associates, drive sales performance, manage schedules, address issues, and ensure the store remains clean, safe, and well-organized in line with company policies.