Retail Assistant Manager - Lead Sales & Customer Experience

JD Sports NA; Henderson (TX); On-site; USD 17,000 - 19,000; Full time

Job summary

Hibbett I City Gear in Henderson, Texas, is hiring an Assistant Manager to support the Store Manager in daily operations and guest experience. You will assist in selling, restocking, merchandising, ordering, and scheduling while ensuring excellent customer service across all departments.

The role involves acting in the Store Manager's absence, supervising staff, and driving profitability through inventory control and sound sales practices.

Qualifications

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Is a self-starter with initiative.

Responsibilities

• Assist the Store Manager in controlling the assets of the store.
• Consult with Store Manager to establish action plans for selling, restocking, merchandising, ordering, and scheduling.
• Assume responsibility of the entire store in the absence of the Store Manager.
• Provide knowledge and guidance to employees and customers in all departments.
• Monitor inventory, sales statistics, and expenses to ensure profitability.
• Promote and sell services and merchandise.
• Maintain quality customer service as outlined in manuals.

Skills

Customer service

Communication

Team leadership

Job description

Hibbett I City Gear in Henderson, Texas, is hiring an Assistant Manager to support the Store Manager in daily operations and guest experience. You will assist in selling, restocking, merchandising, ordering, and scheduling while ensuring excellent customer service across all departments.

The role involves acting in the Store Manager's absence, supervising staff, and driving profitability through inventory control and sound sales practices.