Retail Assistant Manager: Lead People, Service & Ops

F J Crew Building Contractors Ltd; San Diego (CA); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Discounts on branded products

Full-time & Part-time options

Medical and prescription coverage

401(k) plan with matching

Job summary

J.Crew Group (JCG) is seeking an Assistant Manager to join the leadership team and drive profitability through genuine customer connections and brand loyalty. You will coach the sales team and partner with leadership to adapt strategies for business success and provide smooth operational support.

You will help manage your division, support recruiting and training, and ensure the team delivers exceptional service while staying ahead of fashion trends and evolving customer needs.

Qualifications

• 1-2 years of retail management experience with a similar scope.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty.

Responsibilities

• Support Store Director & Associate Store Manager to impact business results.
• Own designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling).
• Manage store operations, systems, and technology with accountability.
• Assist with recruiting, training and development efforts as needed.
• Collaborate to create a collaborative working environment for associates.
• Ensure the team exceeds goals and delivers best-in-class customer service.
• Lead product knowledge sessions to boost authentic customer connections.
• Engage the community and build loyalty through events.

Skills

Retail management

Customer service

Team leadership

Adaptability

Brand commitment

Job description

J.Crew Group (JCG) is seeking an Assistant Manager to join the leadership team and drive profitability through genuine customer connections and brand loyalty. You will coach the sales team and partner with leadership to adapt strategies for business success and provide smooth operational support.

You will help manage your division, support recruiting and training, and ensure the team delivers exceptional service while staying ahead of fashion trends and evolving customer needs.