Retail Assistant Manager: Lead People, Elevate Sales

J.Crew Group; Brea (CA); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Competitive base pay

Bonus programs

60% discount on branded product

PTO including paid holidays

401(k) plan with company matching

Medical, dental, prescription, vision,

Life insurance

Discounts on entertainment, travel, &

Job summary

J.Crew Group in California seeks an Assistant Manager to lead a sales team, drive profitability through genuine customer connections, brand loyalty, and community engagement. You will provide immediate feedback and coaching to maximize performance and collaborate with the leadership team to adapt strategies for business success.

You will help with recruiting and development, ensure smooth operations, and maintain best-in-class customer service while supporting various store divisions as needed.

Qualifications

• Have 1-2 years of retail management experience with a similar scope.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds

Responsibilities

• Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)
• Manage store operations, systems, and technology while ensuring accountability.
• Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
• Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Skills

Retail management

Customer service

Leadership

Scheduling

Teamwork

Job description

J.Crew Group in California seeks an Assistant Manager to lead a sales team, drive profitability through genuine customer connections, brand loyalty, and community engagement. You will provide immediate feedback and coaching to maximize performance and collaborate with the leadership team to adapt strategies for business success.

You will help with recruiting and development, ensure smooth operations, and maintain best-in-class customer service while supporting various store divisions as needed.