Retail Assistant Manager — Lead & Elevate Service

J.Crew; Bridgewater Township (NJ); Hybrid; USD 27,000 - 34,000; Full time

Benefits offered by this job

Competitive base pay

Bonus programs

Discount on branded products

401(k) plan

Medical and prescription coverage

PTO and holidays

Dental coverage

Vision coverage

Life insurance

Entertainment discounts

Job summary

J.Crew is seeking an Assistant Manager to join our leadership team in a fast-paced retail setting in New Jersey. You will drive profitability through strong customer connections, brand loyalty, and effective coaching of the sales team.

You will collaborate with the Store Director and other leaders to optimize operations, develop staff, and ensure excellent service. A flexible schedule including nights, weekends, and holidays is required.

Qualifications

• 1–2 years of retail management experience with a similar scope.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.

Responsibilities

• Support the Store Director & Associate Store Manager to drive profitability and brand connection.
• Own designated division such as Visual Merchandising, Operations, HR, Service & Selling.
• Manage store operations, systems, and technology with accountability.
• Assist with recruiting, training and development efforts as needed.
• Collaborate with leadership to create a positive working environment.
• Ensure the team exceeds goals and delivers best-in-class service.
• Lead product knowledge sessions to elevate authentic customer connections.
• Engage the community and build loyalty through events.
• Step into various sales floor roles as needed.

Skills

Retail management

Customer service

Team leadership

Job description

J.Crew is seeking an Assistant Manager to join our leadership team in a fast-paced retail setting in New Jersey. You will drive profitability through strong customer connections, brand loyalty, and effective coaching of the sales team.

You will collaborate with the Store Director and other leaders to optimize operations, develop staff, and ensure excellent service. A flexible schedule including nights, weekends, and holidays is required.