Retail Assistant Manager - Lead, Coach & Customer Champion

J.Crew Group; Marlboro Township (NJ); On-site; USD 27,000 - 34,000; Full time

Benefits offered by this job

Discounts

401(k) with company matching

Medical coverage

Dental & Vision coverage

Paid time off

Job summary

J.Crew Group in Marlboro Township, New Jersey, is seeking an Assistant Manager to drive profitability through genuine customer connections, brand loyalty, and team coaching. You will support store leadership, oversee operations, and ensure best-in-class service while managing talent.

The role requires 1-2 years of retail management, flexibility for nights and weekends, and the ability to lift up to 40 pounds.

Qualifications

• 1-2 years of retail management experience required.
• Strong customer service and communication skills.
• Ability to lead and train a sales team.
• Flexibility to work nights, weekends, and holidays.

Responsibilities

• Support Store Director & Associate Store Manager to impact business results.
• Own designated areas: Visual Merchandising, Operations, HR, Service & Selling.
• Manage store operations, systems, and technology with accountability.
• Assist recruiting, training, and development when needed.
• Collaborate with leadership to ensure a collaborative environment.
• Lead product knowledge sessions to boost customer connections.

Skills

Retail management

Customer service

Team leadership

Scheduling

Job description

J.Crew Group in Marlboro Township, New Jersey, is seeking an Assistant Manager to drive profitability through genuine customer connections, brand loyalty, and team coaching. You will support store leadership, oversee operations, and ensure best-in-class service while managing talent.

The role requires 1-2 years of retail management, flexibility for nights and weekends, and the ability to lift up to 40 pounds.