Retail Assistant Manager: Lead Teams & Elevate Service

J.Crew Group; Wayne (NJ); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Competitive base pay

Bonus programs

60% discount on branded product

Paid time off

401(k) plan

Medical, dental, prescription, vision,

Life insurance

Discounts

Job summary

J.Crew Group is hiring an Assistant Manager in Wayne, NJ to join our leadership team and drive profitability through authentic customer connections, brand loyalty, and community engagement. You will coach the sales team and partner with the leadership team to adapt strategies for success while ensuring smooth store operations.

You’ll oversee a designated division such as Visual Merchandising, Operations or HR, recruit and train associates, and foster a collaborative environment focused on

Qualifications

• 1–2 years of retail management experience.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds.

Responsibilities

• Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)
• Manage store operations, systems, and technology while ensuring accountability.
• Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
• Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Skills

Retail management

Customer service

Team leadership

Scheduling flexibility

Problem solving

Job description

J.Crew Group is hiring an Assistant Manager in Wayne, NJ to join our leadership team and drive profitability through authentic customer connections, brand loyalty, and community engagement. You will coach the sales team and partner with the leadership team to adapt strategies for success while ensuring smooth store operations.

You’ll oversee a designated division such as Visual Merchandising, Operations or HR, recruit and train associates, and foster a collaborative environment focused on