Retail Assistant Manager — Lead Customer Experience & Ops

JD Sports NA; Elkin (NC); On-site; USD 15,000 - 21,000; Full time

Job summary

Hibbett I City Gear in Elkin, NC is seeking an Assistant Manager to support the Store Manager in daily operations and leadership across all departments. The role emphasizes outstanding customer service, merchandising, and administration in a fast-paced retail environment.

The Assistant Manager is responsible for supervising staff in the Store Manager's absence, executing action plans, and maintaining profitability through effective inventory and service.

Qualifications

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Self-starter with initiative and ability to lead when needed.

Responsibilities

• Assist the Store Manager in controlling assets and operations.
• Help establish action plans for selling, restocking, merchandising, ordering and scheduling.
• Fill in as acting Store Manager in absence of the Store Manager.
• Provide guidance to employees and customers in all departments.
• Maintain inventory awareness and customer service standards.
• Promote and sell services and merchandise offered by the store.
• Ensure adherence to company policies and procedures.

Skills

Retail experience

Customer service

Communication skills

Fast-paced environment

Initiative

Team leadership potential

Detail-oriented

Multitasking

Job description

Hibbett I City Gear in Elkin, NC is seeking an Assistant Manager to support the Store Manager in daily operations and leadership across all departments. The role emphasizes outstanding customer service, merchandising, and administration in a fast-paced retail environment.

The Assistant Manager is responsible for supervising staff in the Store Manager's absence, executing action plans, and maintaining profitability through effective inventory and service.