Retail Assistant Manager — Lead Customer Experience

Ultipro; Chandler (AZ); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

30-50% associate discount

100% vested 401K contributions

Employee perks throughout the year

Job summary

Pacsun, a leading lifestyle brand, is seeking an Assistant Manager for our Chandler, AZ location. You will support the Store Manager in driving sales, coaching a team, and ensuring a positive guest experience in a fast-paced environment.

The role emphasizes leadership, operational excellence, brand alignment, and a commitment to the PacSun customer. This is a full-time position with opportunities to impact store performance and team development.

Qualifications

• Demonstrates passion for product, brands, fashion and trends.
• Strong communication and presentation abilities.
• Excellent written and verbal skills.
• Proficient math and computer skills.

Responsibilities

• Assist Store Manager in leading a customer-focused, high-sales environment.
• Supervise team members, coach performance, and drive store KPIs.
• Maintain store appearance, safety standards, and merchandise presentation.
• Relay customer feedback to leadership to improve experience.
• Support floor supervision during non-peak periods and peak times.

Skills

Passion for fashion

Customer service

People leadership

Education

High School Diploma or equivalent

Job description

Pacsun, a leading lifestyle brand, is seeking an Assistant Manager for our Chandler, AZ location. You will support the Store Manager in driving sales, coaching a team, and ensuring a positive guest experience in a fast-paced environment.

The role emphasizes leadership, operational excellence, brand alignment, and a commitment to the PacSun customer. This is a full-time position with opportunities to impact store performance and team development.