Retail Assistant Manager — Lead, Coach & Grow

Englefield, Inc.; Columbus (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

Englefield, Inc. is seeking an Assistant Manager at Duchess location. You will support daily store operations, coach staff, and uphold exceptional customer service while leading in the absence of the Store Manager.

The role also involves scheduling, inventory oversight, and ensuring safety standards are met in a fast-paced retail environment. A ServeSafe certificate or willingness to obtain is required.

Qualifications

• Education - High school diploma or equivalent.
• Experience - 1+ year of leadership experience in retail or food service Leadership - A team-first mindset with strong communication skills
• Operations - Comfortable with scheduling, inventory, and basic store systems
• Tech comfort - Familiar with POS systems and basic software (Word, Excel, Email)
• ServeSafe certification - Required or willingness to obtain
• Customer focus - Committed to creating a welcoming experience for every guest

Responsibilities

• Support store operations including staffing, inventory, and shift leadership
• Coach and train team members to deliver friendly, efficient service
• Ensure the store stays clean, safe, and customer-ready
• Step in to lead when the Store Manager is away help drive performance goals and maintain compliance standards
• Build relationships with customers, vendors, and your team

Skills

Leadership

Customer service

Communication

Scheduling

Inventory management

POS systems

Education

High school diploma or equivalent

Tools

POS systems

Word

Excel

Email

Job description

Englefield, Inc. is seeking an Assistant Manager at Duchess location. You will support daily store operations, coach staff, and uphold exceptional customer service while leading in the absence of the Store Manager.

The role also involves scheduling, inventory oversight, and ensuring safety standards are met in a fast-paced retail environment. A ServeSafe certificate or willingness to obtain is required.