Retail Assistant Manager — Lead, Coach & Drive Style

jcrew; San Diego (CA); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Competitive base pay

60% merchandise discount

401(k) plan with company matching

Medical, dental, prescription, vision,

Life insurance

Paid time off

Paid holidays

Entertainment, travel, and fitness and

mobile technology discounts

Job summary

J.Crew is seeking an Assistant Manager to join our leadership team in a store setting. You will drive profitability through authentic customer connections, brand loyalty, and community engagement, while coaching the sales team to maximize performance.

You will collaborate with the leadership team to adapt strategies and ensure smooth operations, with opportunities to oversee varied duties across Visual Merchandising, HR, and Customer Service. A dynamic, fashion-forward environment awaits.

Qualifications

• Have 1-2 years of retail management experience with a similar scope.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.

Responsibilities

• Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)
• Manage store operations, systems, and technology while ensuring accountability.
• Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
• Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Skills

Retail management

Customer service

Teamwork

Problem solving

Scheduling flexibility

Job description

J.Crew is seeking an Assistant Manager to join our leadership team in a store setting. You will drive profitability through authentic customer connections, brand loyalty, and community engagement, while coaching the sales team to maximize performance.

You will collaborate with the leadership team to adapt strategies and ensure smooth operations, with opportunities to oversee varied duties across Visual Merchandising, HR, and Customer Service. A dynamic, fashion-forward environment awaits.