Retail Assistant Manager: Lead, Coach & Connect

Madewell; Norwood Young America (MN); On-site; USD 24,000 - 31,000; Full time

Benefits offered by this job

Competitive base pay

Up to 60% discount on branded product

Discounts on entertainment, travel, |

401(k) plan with company matching

Medical and Prescription coverage

Paid time off including holidays

Job summary

Madewell is seeking an Assistant Manager to join our leadership team in Minnesota. You’ll drive profitability through genuine customer connections, brand loyalty, and strong community engagement while coaching the sales team and aligning with the brand’s standards.

You’ll collaborate with the Store Director to manage operations, support recruiting and training, lead product knowledge sessions, and create a collaborative environment that helps associates exceed goals and deliver best-in-class

Qualifications

• 1–2 years of retail management experience with a similar scope.
• Passion for the brand, customers, and teams.
• Stay up to date with fashion trends and industry developments.
• Teamwork, flexibility, and courtesy in task execution.
• Innovative, problem-solving mindset, and adaptability.
• Scheduling flexibility including nights, weekends, and holidays.
• Must be able to bend, reach, stretch for product and lift/move at least 40 pounds (18 kg).

Responsibilities

• Support the Store Director & Associate Store Manager to impact business results with a strong brand connection while maximizing profitability.
• Own designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling).
• Manage store operations, systems, and technology with accountability.
• Assist with recruiting, training and development efforts as needed.
• Partner with leadership to create a collaborative working environment for all associates.
• Ensure the team exceeds goals and delivers best-in-class customer service.
• Lead product knowledge fit sessions to elevate authentic customer connections.
• Develop innovative ways to engage the community and build loyalty through events.
• Step into various roles on the sales floor when required.

Job description

Madewell is seeking an Assistant Manager to join our leadership team in Minnesota. You’ll drive profitability through genuine customer connections, brand loyalty, and strong community engagement while coaching the sales team and aligning with the brand’s standards.

You’ll collaborate with the Store Director to manage operations, support recruiting and training, lead product knowledge sessions, and create a collaborative environment that helps associates exceed goals and deliver best-in-class