Retail Assistant Manager – High-Energy Wireless Sales

Tcc Wireless Llc; Sandusky (OH); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical, dental and vision

Development and growth opportunities

Job summary

TCC Wireless LLC in Sandusky, OH is seeking a Retail Assistant Manager (RAM) for a full-time role in a fast-paced retail environment. The RAM connects customers with the T-Mobile brand, delivering confident guidance on devices and plans and driving revenue through new and existing accounts.

The RAM will lead store operations, support management, and ensure customer satisfaction while meeting performance metrics and growth opportunities within the TCC Wireless family.

Qualifications

• High School Diploma or GED.
• 6 months retail and/or sales experience.
• Legally authorized to work in the United States.
• Ability to work nights, weekends and holidays in a retail environment.

Responsibilities

• Provide world-class customer service including greeting customers and assessing needs.
• Drive monthly revenue goals by acquiring new customers and maximizing existing accounts.
• Build relationships with customers and employees across channels of the business.
• Assist in opening, closing and operating the store, including cash handling and inventory counts.
• Ensure compliance with all company policies and procedures.
• Maintain store appearance, back room, restrooms and work area per retail standards.
• Help customers with service activations, changes, bill payments, replacements and upgrades.
• Achieve assigned performance metrics.

Skills

Customer service

Sales

Communication

Problem solving

Team collaboration

Education

High School Diploma or GED

Job description

TCC Wireless LLC in Sandusky, OH is seeking a Retail Assistant Manager (RAM) for a full-time role in a fast-paced retail environment. The RAM connects customers with the T-Mobile brand, delivering confident guidance on devices and plans and driving revenue through new and existing accounts.

The RAM will lead store operations, support management, and ensure customer satisfaction while meeting performance metrics and growth opportunities within the TCC Wireless family.