Retail Assistant Manager — Drive Sales & Service Growth

TCC Wireless, LLC; Jacksonville (FL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental and vision

Development and growth opportunities

Job summary

TCC Wireless, LLC in Jacksonville, FL is hiring a Retail Assistant Manager to energize a fast-paced store and connect customers with the T-Mobile brand. You will drive sales, supervise daily operations and mentor team members to deliver excellent service.

Join a team that values relationship-building, high energy and a passion for wireless gear. The RAM role requires strong communication, problem-solving and reliability to meet performance goals in a busy retail environment.

Qualifications

• High School Diploma or GED is required.
• Minimum 6 months experience in retail and/or sales with a strong customer focus.
• Able to work nights, weekends and holidays in a retail environment.
• Legally authorized to work in the United States.

Responsibilities

• Provides world-class customer service by greeting customers and assessing needs.
• Drives monthly revenue goals by acquiring new customers and expanding existing accounts.
• Builds relationships with customers and colleagues across channels.
• Manages store operations including cash handling, inventory, and deposits.
• Maintains store appearance and cleanliness according to standards.
• Assists customers with activations, plan changes, upgrades and payments.
• Strives to achieve assigned performance metrics.

Skills

Customer service

Verbal communication

Interpersonal skills

Problem solving

Sales aptitude

Education

High School Diploma or GED

Job description

TCC Wireless, LLC in Jacksonville, FL is hiring a Retail Assistant Manager to energize a fast-paced store and connect customers with the T-Mobile brand. You will drive sales, supervise daily operations and mentor team members to deliver excellent service.

Join a team that values relationship-building, high energy and a passion for wireless gear. The RAM role requires strong communication, problem-solving and reliability to meet performance goals in a busy retail environment.