Wireless Retail Assistant Manager – Growth and Service

Tcc Wireless Llc; Monaca (Beaver County); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, dental and vision

Development and growth opportunities

Job summary

TCC Wireless LLC, a T-Mobile Premium Retailer in Monaca, PA, is seeking a Retail Assistant Manager (RAM) to lead a fast-paced store team and deliver exceptional customer experiences. You will drive revenue, supervise daily operations, and mentor team members while ensuring policy compliance.

Ideal candidates bring frontline retail or sales experience, strong communication skills, reliability, and the ability to work nights, weekends, and holidays. Join us to grow with a dynamic retail group.

Qualifications

• High School Diploma or GED required.
• Excellent written, verbal and interpersonal communication skills.
• Minimum 6 months experience in retail and/or sales with a strong customer focus.
• Legally authorized to work in the United States.

Responsibilities

• Provides world-class customer service including greeting customers in the stores, answering phones and assessing their needs.
• Drives monthly revenue goals through acquiring new customer accounts, maximizing existing customers’ accounts, identifying revenue opportunities, and excelling in quality metrics.
• Builds relationships with employees and customers across all channels of the business.
• Works with store management in opening, closing and operating the retail facility, including cash handling, inventory counts and deposits.
• Ensures compliance with all company policies and procedures.
• Maintains store appearance, back room, restrooms and individual work area according to the retail store standards.
• Assists customers with service activations, changes and bill payments, equipment replacement, selling accessories and price plan changes.
• Meets assigned performance metrics.

Skills

Customer service

Sales

Communication skills

Interpersonal skills

Education

High School Diploma or GED

Job description

TCC Wireless LLC, a T-Mobile Premium Retailer in Monaca, PA, is seeking a Retail Assistant Manager (RAM) to lead a fast-paced store team and deliver exceptional customer experiences. You will drive revenue, supervise daily operations, and mentor team members while ensuring policy compliance.

Ideal candidates bring frontline retail or sales experience, strong communication skills, reliability, and the ability to work nights, weekends, and holidays. Join us to grow with a dynamic retail group.