Retail Assistant Manager - Wireless Sales

Tcc Wireless Llc; Windsor (CT); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental and vision

Development and growth opportunities

Job summary

TCC Wireless, LLC in Windsor, CT is seeking a Retail Assistant Manager (RAM) to drive sales and deliver exceptional customer experiences in a fast-paced environment.

You will be the link between customers and the T-Mobile brand, leading a team through daily operations while achieving revenue and service metrics. The position requires leadership, strong communication, and the ability to work nights, weekends, and holidays.

Qualifications

• Minimum 6 months experience in retail and/or sales with a strong customer focus

Responsibilities

• Provide world-class customer service including greeting customers, answering phones and assessing needs
• Drive monthly revenue goals by acquiring new customers, maximizing existing accounts and identifying opportunities
• Build relationships with employees and customers across channels of the business
• Assist in opening, closing and operating the retail facility, including cash handling and deposits
• Ensure compliance with all company policies and store standards
• Maintain store appearance, back room, restrooms and work area
• Help customers with service activations, changes, bill payments, upgrades and accessories
• Strive to meet assigned performance metrics

Skills

Customer service

Retail sales

Leadership

Communication

Problem solving

Education

High School Diploma or GED

Tools

POS system

Inventory management

Job description

TCC Wireless, LLC in Windsor, CT is seeking a Retail Assistant Manager (RAM) to drive sales and deliver exceptional customer experiences in a fast-paced environment.

You will be the link between customers and the T-Mobile brand, leading a team through daily operations while achieving revenue and service metrics. The position requires leadership, strong communication, and the ability to work nights, weekends, and holidays.