Retail Assistant Manager — Hardware Store Ops & Service

Top Card Ace Hardware; Chariton (IA); Vor Ort; USD 41.000 - 52.000; Vollzeit

Zusammenfassung

Top Card Ace Hardware in Chariton, IA seeks an Assistant Manager to oversee store operations and help achieve company goals. You will lead the team to deliver superior customer service, manage daily tasks, and ensure accurate pricing and displays.

The role requires strong communication, problem-solving, and the ability to stand for long periods. Previous retail management and hardware knowledge are preferred; NHRA Advanced Course recommended.

Qualifikationen

• High School diploma or GED required; NHRA Advanced Course in Hardware Retailing recommended.
• Previous retail management experience preferred; hardware experience preferred.
• Excellent communication skills and problem-solving ability.
• Ability to stand and walk for up to 8 hours, and lift up to 50 lbs regularly.

Aufgaben

• Lead the team to provide superior customer service and sales.
• Resolve customer complaints professionally and proactively assist customers.
• Provide a friendly, outgoing demeanor with customers and associates.
• Ensure all calls and pages are answered promptly, courteously, and effectively.
• Possess excellent product knowledge and store layout awareness.
• Open and close the store.
• Work with Store Manager on all store operations.
• Assist with daily maintenance, orderliness and cleanliness of the sales floor and outdoor areas.
• Ensure weekly price changes and label updates are completed timely and accurately.
• Maintain back stock levels and assist with cycle counts and negative on hand reports.
• Assist with merchandise resets and ensure signage is current.
• Assist in hiring, scheduling, coaching Sales Associates and Cashiers.

Kenntnisse

Retail management

Customer service

Communication skills

Problem-solving

Ausbildung

High School diploma or GED

Jobbeschreibung

Top Card Ace Hardware in Chariton, IA seeks an Assistant Manager to oversee store operations and help achieve company goals. You will lead the team to deliver superior customer service, manage daily tasks, and ensure accurate pricing and displays.

The role requires strong communication, problem-solving, and the ability to stand for long periods. Previous retail management and hardware knowledge are preferred; NHRA Advanced Course recommended.