Retail Assistant Manager — Growth & Coaching

Old Navy; Phoenix (AZ); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

401(k) matching

Job summary

Old Navy in Phoenix seeks an Assistant Manager to set the tone for the store team and drive profitable sales through customer operations, merchandising and talent development. You will support the execution of the store strategy with the General Manager and coach Leads and Brand Associates to build a high-performing team that delivers a best-in-class customer experience.

You will monitor performance metrics, ensure compliance with company standards, and promote community involvement while

Qualifications

• 1–3 years of retail management experience.
• A high school diploma or equivalent.
• Strong communication and interpersonal skills for customer and team interactions.
• Ability to lift up to 30 pounds and work flexible shifts including holidays and weekends.

Responsibilities

• Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
• Recruit, hire and develop highly productive Brand Associate and Expert teams.
• Own assigned area of responsibility.
• Implement action plans to maximize efficiencies and productivity.
• Perform Service Leader duties.
• Ensure consistent execution of standard operating procedures.
• Represent the brand and understand the competition and retail landscape.
• Promote community involvement.
• Leverage omni-channel to deliver a frictionless customer experience.
• Ensure all compliance standards are met.

Skills

Customer service

Leadership

Communication

Retail technology

Education

High school diploma or equivalent

Tools

POS systems

Job description

Old Navy in Phoenix seeks an Assistant Manager to set the tone for the store team and drive profitable sales through customer operations, merchandising and talent development. You will support the execution of the store strategy with the General Manager and coach Leads and Brand Associates to build a high-performing team that delivers a best-in-class customer experience.

You will monitor performance metrics, ensure compliance with company standards, and promote community involvement while