Retail Assistant Manager — Finance & Store Excellence

Goodwill of Central and Coastal Virginia in; Virginia (MN); On-site; USD 42,000 - 52,000; Full time

Job summary

Goodwill of Central and Coastal Virginia is seeking a Retail Assistant Manager (Finance) to support store leadership, maximize financial results, and enhance customer experiences. This role requires a High School diploma or GED and 2+ years in a leadership position.

Candidates must be able to lift up to 50 pounds, work evenings/weekends as needed, and commit to Goodwill's standards and policies while ensuring a positive, ready-to-help environment for staff and shoppers.

Qualifications

• Identifies work to be done, prioritizes and delegates, assists in developing associates to drive store financial goals.
• Promotes and sets the example for standards of exceptional customer service.
• Assists the store management team with onboarding, monthly meetings, check ins and appraisals.
• Solicits customer and associate feedback
• Recognizes and rewards behaviors that reinforce progress and success utilizing all recognition programs.
• Maximizes the value of all donated goods. Ensures donations are received and processed quickly and efficiently.
• Adheres to Goodwill operational standards. This includes pricing, rotation, schedule and plant returns.
• Demands a high level of excellence to the standards of dress code, visual presentation, housekeeping.
• Submits all closing reports, accident reports, risk training reports, Kronos documentation correctly and on time.
• Ensures the security of all company assets.
• Utilizes management information tools such as daily sales, production reports, sales by commodity, Round Up reports and monthly variance reports to determine and measure store activity and to identify trends.
• Communicates directly, consistently and in a timely manner with direct supervisor and other management team members relating to problems with store operations and personnel.

Responsibilities

• Lead and delegate tasks to associates to meet store financial goals.
• Maintain high standards of customer service and store appearance.
• Support onboarding and regular team meetings and performance reviews.
• Protect assets and ensure security and compliance with company policies.

Skills

Leadership

Team management

Customer service

Communication

Education

High School Diploma or GED

2 Years' experience in a leadership role

Job description

Goodwill of Central and Coastal Virginia is seeking a Retail Assistant Manager (Finance) to support store leadership, maximize financial results, and enhance customer experiences. This role requires a High School diploma or GED and 2+ years in a leadership position.

Candidates must be able to lift up to 50 pounds, work evenings/weekends as needed, and commit to Goodwill's standards and policies while ensuring a positive, ready-to-help environment for staff and shoppers.