Retail Assistant Manager: Finance & Store Performance

Goodwill of Central and Coastal Virginia in; Richmond (VA); On-site; USD 42,000 - 56,000; Full time

Job summary

Goodwill of Central and Coastal Virginia is seeking a Retail Assistant Manager (Finance) to join our management team at a retail location in Virginia. You will help maximize financial results, store appearance, customer experience and associate satisfaction while modeling a positive work environment for staff and customers.

The role focuses on assisting in daily operations, pricing and donation processing, and supporting the store management team with communications and performance reviews.

Qualifications

• High School Diploma or GED preferred. Will consider a combination of education and work experience.
• 2 Years' experience in a leadership role required.
• No professional certifications are required for this position.

Responsibilities

• Identifies work to be done, prioritizes and delegates, assists in developing associates to drive store financial goals.
• Promotes and sets the example for Goodwill's standards of exceptional customer service.
• Assists the store management team with onboarding, monthly meetings, check ins and appraisals.
• Solicits customer and associate feedback.
• Recognizes and rewards behaviors that reinforce progress and success using recognition programs.
• Maximizes the value of all donated goods and ensures donations are processed quickly and efficiently.

Skills

Leadership

Customer service

Communication

Education

High School Diploma or GED

Job description

Goodwill of Central and Coastal Virginia is seeking a Retail Assistant Manager (Finance) to join our management team at a retail location in Virginia. You will help maximize financial results, store appearance, customer experience and associate satisfaction while modeling a positive work environment for staff and customers.

The role focuses on assisting in daily operations, pricing and donation processing, and supporting the store management team with communications and performance reviews.