Retail Assistant Manager — Drive Sales & Service

J.Crew Factory; Warrington Township (Bucks County); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Competitive base pay and bonus

60% discount on branded product

401(k) plan with company matching

Medical insurance

Paid time off

Discounts on entertainment, travel, &…

Job summary

J.Crew Factory in Warrington, PA is seeking an Assistant Manager to join our store leadership team. You’ll help drive profitability through genuine customer connections, brand loyalty, and engaging community experiences.

You will coach the sales team, manage a designated division, and support store operations while ensuring exceptional service and achieving goals. Flexible schedule including nights and weekends is required.

Qualifications

• 1–2 years of retail management experience with a similar scope.
• Stay up to date with current fashion trends and industry developments.

Responsibilities

• Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)
• Manage store operations, systems, and technology while ensuring accountability.
• Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
• Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Skills

Retail management

Customer service

Team leadership

Flexibility

Job description

J.Crew Factory in Warrington, PA is seeking an Assistant Manager to join our store leadership team. You’ll help drive profitability through genuine customer connections, brand loyalty, and engaging community experiences.

You will coach the sales team, manage a designated division, and support store operations while ensuring exceptional service and achieving goals. Flexible schedule including nights and weekends is required.