Retail Assistant Manager: Drive Sales & Service

JD Sports NA; Moore (OK); On-site; USD 14,000 - 20,000; Full time

Job summary

Hibbett I City Gear in Moore, OK is seeking an Assistant Manager to support the Store Manager in daily operations, merchandising, and customer service excellence.

You will supervise in the Store Manager's absence, assist with staffing, scheduling, inventory control, and ensure adherence to policies across all departments while delivering outstanding service to customers.

The role emphasizes teamwork, initiative, and attention to detail to drive store performance and profitability.

Qualifications

• Retail experience preferred, footwear/apparel.
• 1–3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Team player with initiative and attention to detail.
• Self-starter who can lead in the Store Manager's absence.

Responsibilities

• Assist the Store Manager in controlling assets of Hibbett I City Gear.
• Consult with Store Manager to establish action plans for selling, restocking, merchandising, ordering, and scheduling.
• Assumes store responsibility in the Store Manager's absence.
• Assist in personnel recruiting, training, and evaluation.
• Provide knowledge and guidance to employees and customers in all departments.
• Monitor inventory, sales statistics, and expenses to ensure profitability.
• Direct staff to ensure department responsibilities and standards are met.
• Keep Store Manager informed about inventory movement and customer trends.
• Ensure extraordinary customer service is maintained as per manuals.
• Promote and sell services and merchandise provided by the store.

Skills

Customer Service

Interpersonal Skills

Teamwork

Communication

Attention to Detail

Initiative

Fast-Paced Environment

Job description

Hibbett I City Gear in Moore, OK is seeking an Assistant Manager to support the Store Manager in daily operations, merchandising, and customer service excellence.

You will supervise in the Store Manager's absence, assist with staffing, scheduling, inventory control, and ensure adherence to policies across all departments while delivering outstanding service to customers.

The role emphasizes teamwork, initiative, and attention to detail to drive store performance and profitability.