Retail Assistant Manager: Lead Sales & Service

JD Sports NA; Ardmore (OK); On-site; USD 17,000 - 19,000; Full time

Job summary

Hibbett I City Gear in Ardmore, OK seeks an Assistant Manager to support the Store Manager and oversee daily operations. The role covers merchandising, customer service excellence, and administrative duties essential to achieving store goals.

The incumbent will be knowledgeable across product areas and act as the Store Manager in their absence. Strong leadership and problem‑solving skills are required for this fast‑paced retail environment.

Qualifications

• Experience in retail, preferably footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Team-oriented with initiative and attention to detail.

Responsibilities

• Assist the Store Manager in controlling assets.
• Establish action plans for selling, restocking, merchandising, ordering, and scheduling.
• Assume store responsibility in the Store Manager's absence.
• Assist in recruiting, training, and evaluating personnel.
• Provide guidance to employees and customers in all departments.
• Monitor inventory, sales statistics, and expenses to ensure profitability.
• Direct staff to complete department responsibilities and standards.
• Promote and sell services and merchandise.

Skills

Retail experience

Customer service

Interpersonal skills

Communication skills

Team leadership

Self-starter

Attention to detail

Team player

Multitasking

Job description

Hibbett I City Gear in Ardmore, OK seeks an Assistant Manager to support the Store Manager and oversee daily operations. The role covers merchandising, customer service excellence, and administrative duties essential to achieving store goals.

The incumbent will be knowledgeable across product areas and act as the Store Manager in their absence. Strong leadership and problem‑solving skills are required for this fast‑paced retail environment.