Assistant Store Manager: Retail Ops & Customer Service

JD Sports NA; Oklahoma City (OK); On-site; USD 17,000 - 19,000; Full time

Job summary

Hibbett I City Gear is seeking an Assistant Manager in Oklahoma City, OK. You will support the Store Manager in achieving sales, merchandising, and customer service goals, and act in the manager's absence. A strong retail background and leadership potential are essential to guide staff and service excellence.

The role requires a hands-on, customer-focused approach, asset control, and adherence to company policies. You will help drive profitability and maintain store standards during peak periods.

Qualifications

• Experience in retail environments.
• Outstanding customer service mindset.
• Strong communication and interpersonal abilities.
• Ability to work in a fast-paced setting.
• Team-oriented with selling and service focus.

Responsibilities

• Assist Store Manager with daily store operations and goals.
• Provide guidance to customers and staff in all departments.
• Maintain inventory accuracy and monitor merchandising standards.
• Participate in scheduling, restocking, and store cleanliness.
• Ensure policies and procedures are followed and store assets are protected.

Skills

Customer service

Interpersonal skills

Communication skills

Fast-paced work

Team player

Initiative

Attention to detail

Job description

Hibbett I City Gear is seeking an Assistant Manager in Oklahoma City, OK. You will support the Store Manager in achieving sales, merchandising, and customer service goals, and act in the manager's absence. A strong retail background and leadership potential are essential to guide staff and service excellence.

The role requires a hands-on, customer-focused approach, asset control, and adherence to company policies. You will help drive profitability and maintain store standards during peak periods.