Retail Assistant Manager: Customer-First and Ops Support

Dollar General; Carbondale (IL); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Health insurance options

401(k) Savings Plan

Paid sick leave

Vacation leave

Maternity & parental leave

Job summary

Dollar General is seeking an Assistant Store Manager to help maintain a clean, well-organized store focused on customer service. Under the Store Manager, you will supervise employees, manage merchandise presentation, and handle deposits while protecting assets.

The role requires prior retail experience with some supervisory exposure, and the ability to perform cashiering duties, train staff, and drive store profitability through accurate operations and strong customer service.

Qualifications

• High school diploma or equivalent strongly preferred.
• One year of experience in a retail environment and six months supervisory experience preferred.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Skills

Customer service

Cash handling

Team supervision

Merchandising

Cashier functions

Education

High school diploma

Job description

Dollar General is seeking an Assistant Store Manager to help maintain a clean, well-organized store focused on customer service. Under the Store Manager, you will supervise employees, manage merchandise presentation, and handle deposits while protecting assets.

The role requires prior retail experience with some supervisory exposure, and the ability to perform cashiering duties, train staff, and drive store profitability through accurate operations and strong customer service.