Retail Assistant Manager: Customer Experience & Ops Lead

JD Sports NA; Mineral Wells (TX); On-site; USD 17,000 - 18,000; Full time

Job summary

Hibbett I City Gear in Mineral Wells, TX is seeking an Assistant Manager to support the Store Manager in daily operations and administrative duties. You will supervise staff in the manager's absence, handle selling, restocking, merchandising, ordering, and scheduling, and promote merchandise and services with a focus on outstanding customer service.

The role requires retail experience, 1-3 years of customer service, strong communication, detail-orientation, and teamwork.

Qualifications

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Is a team-player, passionate about outstanding customer service and selling merchandise.

Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Consults with Store Manager in establishing action plan to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling.
• Assumes responsibility of the entire store in the absence of the Store Manager.
• Assist the Store Manager in overall personnel recruiting, training, and evaluation.
• Provides knowledge and guidance to employees and customers in all departments when necessary.

Skills

Retail experience

Customer service

Communication skills

Fast-paced environment

Teamwork

Job description

Hibbett I City Gear in Mineral Wells, TX is seeking an Assistant Manager to support the Store Manager in daily operations and administrative duties. You will supervise staff in the manager's absence, handle selling, restocking, merchandising, ordering, and scheduling, and promote merchandise and services with a focus on outstanding customer service.

The role requires retail experience, 1-3 years of customer service, strong communication, detail-orientation, and teamwork.