Retail Assistant Manager – Customer Experience & Ops

Dollar Tree Stores INC; Rohnert Park (CA); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Medical insurance

Employee Assistance Program

Retirement plans

Educational Assistance

And much more

Job summary

Dollar Tree Stores INC is seeking part-time staff in Rohnert Park, CA to support day-to-day store operations and customer service. You will assist with merchandising, opening/closing tasks, and handling corporate directives while maintaining a clean, safe shopping environment.

The role emphasizes strong communication, teamwork, and exceptional customer service in a fast-paced retail setting, with opportunities to assist in training Store Associates and safeguard store assets.

Qualifications

• High school diploma or equivalent is preferred.
• Ability to read, interpret, and explain operational directives is required.
• Store management experience in retail, grocery, or drug store environment is preferred.
• Must be able to lift up to 55 lbs. and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Strong communication, interpersonal, and written skills are required.
• Ability to work in a high-energy, team environment is required.
• Exceptional customer service, organizational, and communication skills are required.
• Strong problem solving and decision-making skills are required.

Responsibilities

• Assist with store functions and day-to-day store activities
• Help customers in a positive, approachable manner and address any questions or concerns they may have
• Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure the seasonal areas of the store are maintained
• Perform opening and closing procedures as needed
• Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities
• Maintain promotional effectiveness of store-front fixtures and displays
• Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention
• Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards
• Protect and secure all company assets, including store cash
• Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures
• Help the Store Manager supervise, train, and develop Store Associates
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Skills

Customer service

Communication

Team player

Problem solving

Interpersonal skills

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC is seeking part-time staff in Rohnert Park, CA to support day-to-day store operations and customer service. You will assist with merchandising, opening/closing tasks, and handling corporate directives while maintaining a clean, safe shopping environment.

The role emphasizes strong communication, teamwork, and exceptional customer service in a fast-paced retail setting, with opportunities to assist in training Store Associates and safeguard store assets.