Retail Assistant Manager - Customer Experience Leader

Hibbett, Inc.; Old Hickory (TN); On-site; USD 14,000 - 20,000; Full time

Job summary

Hibbett, Inc. in Jackson, Tennessee is seeking an Assistant Manager to support store leadership in daily operations, merchandising, and customer service.

You will assist in achieving sales targets, supervising staff in the Store Manager's absence, and ensuring policy adherence. Responsibilities include coordinating restocking, scheduling, training, and delivering outstanding service while promoting merchandise.

Qualifications

• Experience in retail environment.
• 1–3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to lead a team and help achieve store goals.
• Self-starter with initiative and reliability.

Responsibilities

• Assist the Store Manager in controlling store assets and operations.
• Collaborate with Store Manager to plan selling, restocking, merchandising and scheduling.
• Act as supervisor in the Store Manager’s absence.
• Provide guidance and training to employees; uphold policies and procedures.
• Deliver outstanding customer service and promote merchandise.

Skills

Interpersonal skills

Customer service

Communication skills

Team leadership

Attention to detail

Job description

Hibbett, Inc. in Jackson, Tennessee is seeking an Assistant Manager to support store leadership in daily operations, merchandising, and customer service.

You will assist in achieving sales targets, supervising staff in the Store Manager's absence, and ensuring policy adherence. Responsibilities include coordinating restocking, scheduling, training, and delivering outstanding service while promoting merchandise.