Assistant Store Manager - Operations & Service Leader

R301US Hibbett Retail, Inc.; Jackson (TN); On-site; USD 26,000 - 31,000; Full time

Job summary

Hibbett I City Gear in Jackson, Tennessee is seeking an Assistant Manager to support the Store Manager in daily operations, merchandising, and customer service. You will help supervise staff, manage scheduling, inventory, and drive store performance while ensuring policy compliance.

The role emphasizes supervisory responsibilities, hands-on leadership, and a focus on delivering outstanding service in a fast-paced retail environment.

Qualifications

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Self-starter with initiative to take on important tasks without prompting.
• Strong attention to detail with the ability to handle multiple tasks simultaneously.

Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Consult with Store Manager to establish action plans for selling, restocking, merchandising, ordering, and scheduling.
• Assume responsibility of the entire store in the absence of the Store Manager.
• Assist with overall personnel recruiting, training, and evaluation.
• Provide knowledge and guidance to employees and customers in all departments.
• Ensure profitability by monitoring inventory, sales statistics, and expenses.

Skills

Retail experience

Customer service

Interpersonal skills

Communication skills

Team leadership

Attention to detail

Fast-paced environment

Job description

Hibbett I City Gear in Jackson, Tennessee is seeking an Assistant Manager to support the Store Manager in daily operations, merchandising, and customer service. You will help supervise staff, manage scheduling, inventory, and drive store performance while ensuring policy compliance.

The role emphasizes supervisory responsibilities, hands-on leadership, and a focus on delivering outstanding service in a fast-paced retail environment.