Retail Assistant Manager: Customer Service & Ops

JD Sports NA; Jackson (TN); Sur place; USD 14 000 - 20 000; Plein temps

Résumé du poste

Hibbett Retail, Inc. in Jackson, TN is seeking an Assistant Manager to support Store Manager in daily operations, drive sales, and ensure outstanding customer service. You will supervise staff, manage merchandising, scheduling, and inventory while upholding company policies and standards.

The role requires experience in retail, strong communication skills, and a proactive, team-oriented attitude to lead in the absence of the Store Manager and promote merchandise.

Qualifications

• Experience working in a retail environment.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Self-starter with initiative to take on important tasks.
• Strong attention to detail with the ability to handle multiple tasks.
• Team-player, passionate about outstanding customer service and selling merchandise.

Responsabilités

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Consult with Store Manager to establish action plans for selling, restocking, merchandising, ordering, and scheduling.
• Assume responsibility of the entire store in the absence of the Store Manager.
• Assist in personnel recruiting, training, and evaluation.
• Provide knowledge and guidance to employees and customers in all departments.
• Maintain inventory, sales statistics, and expenses to support profitability.
• Direct staff to ensure department responsibilities and standards are met.
• Promote and sell services and merchandise provided by Hibbett I City Gear.
• Uphold all company policies, procedures, and standards as listed in manuals and memos.
• Protect assets and financial information by ensuring internal controls and reporting potential fraud risk.

Connaissances

Retail experience

Customer service

Interpersonal skills

Fast-paced environment

Team leadership

Self-starter

Attention to detail

Team-player

Selling merchandise

Description du poste

Hibbett Retail, Inc. in Jackson, TN is seeking an Assistant Manager to support Store Manager in daily operations, drive sales, and ensure outstanding customer service. You will supervise staff, manage merchandising, scheduling, and inventory while upholding company policies and standards.

The role requires experience in retail, strong communication skills, and a proactive, team-oriented attitude to lead in the absence of the Store Manager and promote merchandise.