Retail Assistant Manager — Customer Experience Leader

FedEx Office; Greensboro (NC); On-site; USD 36,000 - 55,000; Full time

Job summary

FedEx Office in Greensboro, NC is seeking a Store Assistant Manager to lead the store operations and ensure a consistent, positive customer experience across production, retail, and shipping functions.

The role supports the Store Manager and may oversee payroll, scheduling, training compliance, and daily close-out of POS. Strong supervisory skills and a focus on customer service are essential.

Qualifications

• High School diploma or equivalent education.
• 1+ year of related experience, prior supervisory experience preferred.
• For new hires, must meet all FedEx Office employment qualifications in force at time of hiring.

Responsibilities

• Lead store business unit to create a consistent and positive customer experience.
• Supervise and provide oversight of team members and store operations, including production, retail, self-service, shipping, and quality checks.
• Assist Store Manager and, in their absence, manage the store and perform all functions normally handled by team members.

Education

High School diploma or equivalent education

Job description

FedEx Office in Greensboro, NC is seeking a Store Assistant Manager to lead the store operations and ensure a consistent, positive customer experience across production, retail, and shipping functions.

The role supports the Store Manager and may oversee payroll, scheduling, training compliance, and daily close-out of POS. Strong supervisory skills and a focus on customer service are essential.