Retail Assistant Manager: Customer‑Driven Store Lead

Hibbett, Inc.; Owensboro (KY); On-site; USD 14,000 - 20,000; Full time

Job summary

Hibbett, Inc. in Owensboro, KY is seeking an Assistant Manager to support the Store Manager in daily operations and customer service excellence. You will gain in-depth knowledge of each department, uphold company policies, and promote merchandise through effective selling and service.

The role emphasizes assisting in staffing, supervising during the Store Manager’s absence, and maintaining standards across departments to drive store profitability and customer satisfaction.

Qualifications

• Retail experience, footwear and athletic apparel preferred.
• 1–3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Able to work in a fast-paced environment.
• Capable of managing a team and achieving goals and profits.
• Self-starter with initiative.

Responsibilities

• Assist Store Manager in controlling assets and operations.
• Help establish action plans for selling, restocking, merchandising, ordering, and scheduling.
• In the Store Manager's absence, supervise store operations.
• Provide guidance to employees and customers across departments.
• Monitor inventory, sales statistics, and expenses to support profitability.
• Ensure quality customer service and merchandise promotion.

Skills

Retail experience

Customer service

Communication

Team leadership

Attention to detail

Initiative

Job description

Hibbett, Inc. in Owensboro, KY is seeking an Assistant Manager to support the Store Manager in daily operations and customer service excellence. You will gain in-depth knowledge of each department, uphold company policies, and promote merchandise through effective selling and service.

The role emphasizes assisting in staffing, supervising during the Store Manager’s absence, and maintaining standards across departments to drive store profitability and customer satisfaction.