Retail Assistant Store Manager | Customer-Driven Leadership

R301US Hibbett Retail, Inc.; Somerset (KY); On-site; USD 14,000 - 20,000; Full time

Job summary

Hibbett in Somerset, KY is seeking an Assistant Manager to support the Store Manager with daily store operations, merchandising and customer service excellence. You will help manage staffing, scheduling and store activities across departments.

The role requires leadership in the Store Manager’s absence, collaboration with teams, and a focus on profitability through inventory control and service standards. The position pays hourly and offers hands-on retail leadership experience.

Qualifications

• Experience in retail, footwear or athletic apparel preferred.
• 1–3 years of customer service experience.
• Strong interpersonal and communication skills.
• Ability to work in a fast-paced environment and lead a team.
• Self-starter with initiative and detail orientation.

Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Establish action plans for selling, restocking, merchandising, ordering and scheduling.
• Assume responsibility of the entire store in the absence of the Store Manager.
• Recruit, train, and evaluate store personnel.
• Provide knowledge and guidance to employees and customers in all departments.
• Monitor inventory, sales statistics and expenses to ensure profitability.
• Direct staff to ensure each department’s responsibilities and standards are met.
• Deliver extraordinary customer service according to the customer service manual.
• Promote and sell services and merchandise offered by Hibbett I City Gear.
• Uphold company policies and procedures as listed in manuals and memos.

Skills

Customer service

Interpersonal communication

Retail operations

Team leadership

Store knowledge

Job description

Hibbett in Somerset, KY is seeking an Assistant Manager to support the Store Manager with daily store operations, merchandising and customer service excellence. You will help manage staffing, scheduling and store activities across departments.

The role requires leadership in the Store Manager’s absence, collaboration with teams, and a focus on profitability through inventory control and service standards. The position pays hourly and offers hands-on retail leadership experience.