Retail Assistant Manager - Brand & Team Growth

jcrew; Glen Mills (Delaware County); Sur place; USD 37 000 - 46 000; Plein temps

Avantages offerts par ce poste

Competitive base pay and bonus

Up to 60% discount on branded products

Discounts on entertainment, travel, F&

401(k) plan with company matching

Medical and Prescription coverage

Résumé du poste

J.Crew seeks an Assistant Manager to join our U.S. store leadership, driving profitability through exceptional customer connections and brand loyalty. You’ll coach the sales team to perform at their best and collaborate with leadership to support seamless operations.

You will oversee division areas like Visual Merchandising, Operations, HR, and Service, while ensuring outstanding customer service and teamwork. Flexibility for nights and weekends is essential.

Qualifications

• 1-2 years of retail management experience with a similar scope.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.

Responsabilités

• Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)
• Manage store operations, systems, and technology while ensuring accountability.
• Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
• Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Connaissances

Retail management

Customer service

Team leadership

Scheduling flexibility

Description du poste

J.Crew seeks an Assistant Manager to join our U.S. store leadership, driving profitability through exceptional customer connections and brand loyalty. You’ll coach the sales team to perform at their best and collaborate with leadership to support seamless operations.

You will oversee division areas like Visual Merchandising, Operations, HR, and Service, while ensuring outstanding customer service and teamwork. Flexibility for nights and weekends is essential.