Assistant Manager: Retail Leadership & Brand Experience

jcrew; San Antonio (TX); On-site; USD 24,000 - 31,000; Full time

Benefits offered by this job

Competitive base pay and bonus

Up to 60% discount on branded product

Entertainment, travel, fitness, and m.

401(k) plan with company matching

Medical and Prescription coverage

Paid Time Off

Job summary

J.Crew in the United States is seeking an Assistant Manager to join our store leadership team. You’ll drive profitability through genuine customer connections, brand loyalty, and strong community engagement while coaching the sales team to maximize performance.

You’ll collaborate with the leadership team to adapt strategies for business success and ensure smooth operational support. You’ll manage a designated division (visuals, operations, HR, service and selling) and help recruit, train, and

Qualifications

• 1–2 years of retail management experience.
• Passionately support our brand, customers, and teams.
• Stay up to date with fashion trends and industry developments.
• Embrace teamwork, flexibility and courtesy while executing tasks.
• Innovate and champion new ideas; strong problem-solving skills.
• Scheduling flexibility, including nights, weekends and holidays.
• Ability to bend, reach, stretch and lift up to 40 pounds

Responsibilities

• Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)
• Manage store operations, systems, and technology while ensuring accountability.
• Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
• Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Skills

Retail management

Customer service

Teamwork

Problem-solving

Flexibility

Scheduling flexibility

Job description

J.Crew in the United States is seeking an Assistant Manager to join our store leadership team. You’ll drive profitability through genuine customer connections, brand loyalty, and strong community engagement while coaching the sales team to maximize performance.

You’ll collaborate with the leadership team to adapt strategies for business success and ensure smooth operational support. You’ll manage a designated division (visuals, operations, HR, service and selling) and help recruit, train, and