Retail Assistant GM — Lead Sales & Customer Experience

Victra - Verizon Authorized Retailer; Thousand Oaks (CA); On-site; USD 43,000 - 67,000; Full time

Benefits offered by this job

Paid Training

Health, Dental, Vision Insurance

401K Match

Tuition Reimbursement

Discounted Verizon services

Referral Bonus

Career Advancement Opportunities

Job summary

Victra - Verizon Authorized Retailer is seeking an Assistant General Manager to lead a sales team and deliver outstanding customer experiences in our retail store. You will coach, motivate and develop the team while managing daily operations and merchandising to drive sales and store performance.

You will thrive in a competitive environment, set clear goals, and model excellent customer service. NHU/GMU-style training is required to develop leadership skills and ensure store readiness during

Qualifications

• Experience leading a sales team in a retail environment.
• Proven track record achieving sales targets and delivering excellent customer experiences.
• Ability to coach, mentor and develop a high-performing team.

Responsibilities

• Lead and coach sales team on the floor to meet and exceed targets.
• Oversee daily store operations and merchandising.
• Resolve customer issues and ensure a positive guest experience.
• Monitor and analyze sales data, staffing, and store flow to optimize performance.
• Complete opening/closing duties and ensure store readiness.

Skills

Sales leadership

Customer service

Team building

Coaching

Retail experience

Leadership

Education

High school diploma or GED

Tools

POS systems

Job description

Victra - Verizon Authorized Retailer is seeking an Assistant General Manager to lead a sales team and deliver outstanding customer experiences in our retail store. You will coach, motivate and develop the team while managing daily operations and merchandising to drive sales and store performance.

You will thrive in a competitive environment, set clear goals, and model excellent customer service. NHU/GMU-style training is required to develop leadership skills and ensure store readiness during