Retail Assistant Dept Manager — Lead Training & Service

Floor & Decor Holdings Inc.; Santa Ana (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Bonus opportunities

401k with company match

Employee Stock Purchase Plan

Referral Bonus Program

Paid vacation and sick time

Paid holidays

Personal holiday

Job summary

Floor & Decor Holdings Inc. in Santa Ana, CA is seeking a Product Sales Specialist to deliver exceptional customer service and product information. You will train others, manage store merchandising and pricing, and assist customers with questions and selections at the POS.

The role requires a high school diploma or GED and 1 year of customer service/sales experience, with opportunities for bonus and advancement through the company.

Qualifications

• High School Diploma or GED required.
• 1 year of customer service or sales experience preferred.
• Excellent verbal and written communication skills.

Responsibilities

• Greet customers in a helpful and courteous manner.
• Assist customers with product questions and selections.
• Process sales and refunds at the POS according to guidelines.
• Maintain merchandising, pricing and department organization.
• Create price tags and merchandise signs; communicate SOP changes.
• Stock displays and ensure accurate product placement and pricing.

Skills

Communication skills

Customer service

Multi-tasking

Verbal & written communication

Education

High School Diploma or GED

Tools

POS system

Forklift proficiency

Job description

Floor & Decor Holdings Inc. in Santa Ana, CA is seeking a Product Sales Specialist to deliver exceptional customer service and product information. You will train others, manage store merchandising and pricing, and assist customers with questions and selections at the POS.

The role requires a high school diploma or GED and 1 year of customer service/sales experience, with opportunities for bonus and advancement through the company.