Retail Asset Protection Specialist

Macy's, Inc.; Lawrenceville (NJ); Vor Ort; USD 25.000 - 39.000; Vollzeit

Benefits dieser Stelle

Merchandise discounts

401(k) match

Paid time off

Health benefits

Zusammenfassung

Macy's, Inc. is seeking an Asset Protection Detective to protect company assets, reduce shortages, and maintain a safe, customer-focused shopping environment.

You will use surveillance tools and strong partnerships with store teams and law enforcement to identify theft, recover merchandise, and safeguard customers and colleagues. Responsibilities include documenting incidents, supporting investigations, and working with leadership to reduce loss while upholding Macy's standards.

Qualifikationen

• Must be able to observe, identify, and respond to suspicious activity in a retail environment.
• Strong communication skills to partner with customers, colleagues, leaders, and law enforcement.
• Use sound judgment, de-escalation tools, and follow procedures for a safe store.
• Handle confidential information with discretion and integrity.

Aufgaben

• Use surveillance and reporting tools to identify theft and shortage trends.
• Partner with store teams and law enforcement to support investigations.
• Prepare documentation and evidence for investigations and legal proceedings.
• Train colleagues on asset protection protocols and safety practices.
• Respond to alarms, support special assignments, and assist in emergencies.

Kenntnisse

Observation & detection

Communication

De-escalation

Judgement & integrity

Team collaboration

Jobbeschreibung

Macy's, Inc. is seeking an Asset Protection Detective to protect company assets, reduce shortages, and maintain a safe, customer-focused shopping environment.

You will use surveillance tools and strong partnerships with store teams and law enforcement to identify theft, recover merchandise, and safeguard customers and colleagues. Responsibilities include documenting incidents, supporting investigations, and working with leadership to reduce loss while upholding Macy's standards.