Retail Asset Protection Detective

Macy's, Inc.; San Antonio (TX); Vor Ort; USD 25.000 - 39.000; Vollzeit

Zusammenfassung

Macy's is seeking an Asset Protection Detective to help protect assets, reduce shortage, and maintain a safe, customer-focused shopping environment. You will use surveillance, investigative tools, and partnerships with store teams and law enforcement to identify theft, recover merchandise, and protect our customers and colleagues.

This role emphasizes de-escalation, documentation, and timely reporting. You will support investigations and training, testify in court when needed, and collaborate

Qualifikationen

• Observe, identify, and respond to suspicious activity in a retail environment.
• Strong communication with customers, colleagues, leaders and law enforcement.
• Use sound judgment and de-escalation tools to keep a safe store.

Aufgaben

• Identify theft and dishonest activity using surveillance and reporting systems.
• Partner with Asset Protection leaders, store teams, and law enforcement for investigations.
• Prepare clear documentation, statements, and evidence for investigations and legal proceedings.
• Support team readiness by training colleagues on asset protection protocols.
• Testify in court when required for criminal or civil cases.
• Respond to alarm calls and assist with first aid when needed.

Kenntnisse

Observation of suspicious activity

Effective communication

De-escalation and judgment

Discretion and integrity

Tools

Surveillance systems

Reporting tools

Investigative technology

Jobbeschreibung

Macy's is seeking an Asset Protection Detective to help protect assets, reduce shortage, and maintain a safe, customer-focused shopping environment. You will use surveillance, investigative tools, and partnerships with store teams and law enforcement to identify theft, recover merchandise, and protect our customers and colleagues.

This role emphasizes de-escalation, documentation, and timely reporting. You will support investigations and training, testify in court when needed, and collaborate