Retail Area Supervisor: Lead Merch & Service

Ocean State Job Lot; Rutland (VT); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

30% Associate Discount

Wellbeing Time & Care.com Access

Paid Time Off

Job summary

Ocean State Job Lot in Rutland, VT is seeking a Store Area Supervisor to oversee daily operations and merchandising for designated areas, ensuring smooth freight flow and delivering outstanding customer experiences under the guidance of a Team Leader.

This role offers a development path toward leadership with emphasis on team training, scheduling, and collaborative work culture, while benefiting from the company’s perks including a 30% associate discount.

Qualifications

• 1+ years professional experience in retail environments.
• Customer service experience and training experience preferred.
• Merchandise ordering, receiving, stocking, and maintenance experience preferred.
• Availability to work nights and weekends.
• Must be 18 years of age or older.

Responsibilities

• Provide exceptional customer service and foster an inclusive environment.
• Bridge customer service with corporate channels for issue resolution.
• Support promotional initiatives and loyalty programs.
• Create effective work schedules for the assigned area.
• Guide and support team to ensure task completion and motivation.
• Assist in training store associates and growth opportunities.

Skills

Customer service

Team leadership

Merchandising

Google Workspace

Qlik

Tools

Google Workspace

Qlik

Job description

Ocean State Job Lot in Rutland, VT is seeking a Store Area Supervisor to oversee daily operations and merchandising for designated areas, ensuring smooth freight flow and delivering outstanding customer experiences under the guidance of a Team Leader.

This role offers a development path toward leadership with emphasis on team training, scheduling, and collaborative work culture, while benefiting from the company’s perks including a 30% associate discount.