Retail Area Leader — Growth & Coaching in Banking

Truist; York (York County); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) plan

Paid vacation and holidays

Job summary

Truist is seeking a Retail Area Leader to drive sales and service excellence across branch teams in the United States. You will lead, coach and align branch leaders to achieve growth, profitability and quality goals, while ensuring risk management and strong client engagement practices.

A strong banking background and leadership experience are required. The role emphasizes collaboration across Mortgage Banking, Wealth Management, Investment, Insurance Services, and Payment Solutions to enhance

Qualifications

• Bachelor's degree or equivalent education is required.
• Five years of financial services experience is preferred.
• Strong written and verbal communication and relationship management skills are essential.

Responsibilities

• Instill purpose, mission and values within retail and small business teams.
• Coach and lead branch leaders to improve sales and service performance.
• Review monthly financial and performance reports to ensure balanced branch results.
• Collaborate with Mortgage Banking, Wealth Management, Investment, Insurance Services and Payment Solutions to drive cross-sell and client satisfaction.
• Drive area growth, profitability and service quality through disciplined execution of the Client Engagement Model.

Skills

Interpersonal skills

Sales leadership

Communication

Relationship management

Leadership

Time management

Education

Bachelor's degree or equivalent

Job description

Truist is seeking a Retail Area Leader to drive sales and service excellence across branch teams in the United States. You will lead, coach and align branch leaders to achieve growth, profitability and quality goals, while ensuring risk management and strong client engagement practices.

A strong banking background and leadership experience are required. The role emphasizes collaboration across Mortgage Banking, Wealth Management, Investment, Insurance Services, and Payment Solutions to enhance