Supervisor Billing Operations

Advocatehealth; Milwaukee (WI); Remote; USD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a Supervisor for Billing Operations to oversee patient accounting and ensure compliance with billing regulations. This role involves managing staff, optimizing reimbursements, and implementing process improvements to enhance efficiency. The ideal candidate will have a strong background in healthcare billing and supervisory experience, along with excellent communication and organizational skills. Join a forward-thinking team that values innovation and quality standards, and play a crucial role in enhancing the revenue cycle processes while fostering staff development and compliance.

Qualifications

• 3-5 years of healthcare billing experience across various payers.
• 3-5 years of supervisory experience in a billing setting.

Responsibilities

• Supervise patient accounting operations for accurate billing and cash management.
• Manage departmental budget and staffing within authorized limits.
• Ensure compliance with billing regulations and improve billing policies.

Skills

Microsoft Office Suite

Communication Skills

Organizational Skills

Analytical Skills

Problem-Solving Skills

Revenue Cycle Knowledge

Project Management

Human Resource Management

Education

High School Diploma

Tools

Billing Software

EHR Systems

Job description

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Responsibilities

1. Supervise patient accounting operations, ensuring timely, accurate, compliant billing and cash management to optimize reimbursements and reduce receivables, in accordance with GAAP.
2. Manage departmental budget and staffing within authorized limits.
3. Identify employee training needs and coordinate with training departments for staff development.
4. Implement system and process improvements, pursuing innovative techniques and maintaining quality standards.
5. Ensure compliance with all relevant billing and collection regulations and stay updated on regulatory changes, implementing necessary adjustments.
6. Act as liaison with providers, external departments, and insurance payors to resolve discrepancies, minimize receivables, and control bad debt.
7. Evaluate and improve billing policies and procedures to enhance efficiency and performance.
8. Maintain productivity and quality standards, reinforcing them with staff.
9. Handle HR responsibilities including coaching, performance reviews, morale, and engagement. Make staffing and disciplinary recommendations.
10. Adhere to the Advocate Aurora Health Care Code of Ethical Conduct and ensure team compliance with policies, laws, and regulations.

Qualifications

• High School Diploma.
• 3-5 years of healthcare billing experience, including patient accounts, billing, or collections across various payers.
• 3-5 years of supervisory experience in a billing or accounts receivable setting, with proven team management skills.
• Knowledge of healthcare regulations such as HIPAA, compliance standards, and familiarity with billing software and EHR systems.

Skills & Abilities

• Proficiency in Microsoft Office Suite and Teams.
• Strong communication skills for training and collaboration.
• Excellent organizational, analytical, and problem-solving skills.
• Knowledge of revenue cycle processes and healthcare billing practices.
• Ability to manage multiple projects and lead process improvements.
• Basic understanding of business, finance, and human resource management.

Physical & Work Environment

• Remote position, with potential travel under weather conditions.
• Operate necessary office equipment.
• Standard office environment.

This description provides a general overview and may include additional duties as needed.