Retail Account Growth Analyst

AmeriLux Family of Companies; Green Bay (WI); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Healthcare plan

Onsite healthcare clinic

Dental and vision insurance

401(k) match

Employee assistance program

Paid time off

Flex spending account

Job summary

The AmeriLux Family of Companies is hiring a Retail Analyst to build and maintain strong customer relationships, identify sales opportunities, and provide outstanding client support.

You will drive revenue growth by analyzing orders, product mix, and account activity, and by preparing dashboards and forecasts for customers and internal teams. This role emphasizes collaboration with sales, operations, and leadership in a fast-paced environment.

Qualifications

• Experience in account management, sales, or a commercial/analyst role.
• Strong Excel and data skills, comfortable working with large data sets.
• Clear communicator who can present to customers and internal leadership.
• Organized operator who keeps many moving parts on track.

Responsibilities

• Serve as the primary contact for large retail accounts, resolving inquiries and issues fully and fast.
• Maintain regular contact with existing accounts and proactively identify sales and reorder opportunities.
• Respond to inbound inquiries, qualify leads, and support new business development.
• Provide product information, quotes, and order status updates, and follow through to completion.
• Coordinate with operations and supply chain for smooth order processing and on-time delivery.
• Analyze order patterns, product mix, and account activity to flag risks and growth opportunities.
• Build and maintain account dashboards and reporting: revenue, margin, fill rates, forecast vs. actual.
• Prepare sales reports and forecasts for customers and internal teams.
• Maintain accurate records of customer interactions and sales activity in the CRM.
• Participate in sales meetings and training to deepen product and market knowledge.

Skills

Clear communicator

Organized

Retail experience

Data analysis

Tools

Excel

Job description

The AmeriLux Family of Companies is hiring a Retail Analyst to build and maintain strong customer relationships, identify sales opportunities, and provide outstanding client support.

You will drive revenue growth by analyzing orders, product mix, and account activity, and by preparing dashboards and forecasts for customers and internal teams. This role emphasizes collaboration with sales, operations, and leadership in a fast-paced environment.