Restoration Supervisor

SERVPRO of East Central Cincinnati; Cincinnati (OH); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Parental leave

Vision insurance

401(k)

Company car

Dental insurance

Job summary

SERVPRO East Central Cincinnati is hiring a Restoration Supervisor to lead field crews, coordinate projects, and ensure safety and quality. You will act as the main link between technicians, customers, project managers, and office staff, driving timely completion and exceptional service.

The role emphasizes leadership, hands-on restoration work, and strong communication, with growth opportunities within an established restoration company.

Qualifications

• Valid driver’s license.
• High school diploma or GED preferred.
• At least 1 year of experience in restoration, construction, cleaning, or related field.
• IICRC certification is a plus.
• Strong communication, organization, and leadership skills.

Responsibilities

• Lead, supervise, and develop restoration technicians
• Coordinate daily production activities and ensure projects stay on schedule
• Perform and oversee restoration services
• Maintain quality control and ensure work meets company standards
• Communicate with customers and clients throughout the project
• Maintain accurate and detailed job documentation
• Manage equipment, materials, labor, and consumable usage
• Communicate project progress, challenges, and needs to management
• Ensure OSHA and company safety standards are followed
• Properly maintain and protect company equipment and materials
• Train and coach team members to improve performance and workmanship
• Take ownership of the overall customer experience

Skills

Leadership

Communication

Organization

Team management

Education

High school diploma or GED

IICRC Certification

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Parental leave
• Vision insurance
• 401(k)
• Company car
• Dental insurance

SERVPRO East Central Cincinnati is Hiring

Restoration Supervisor | Crew Chief | Production Lead | Restoration Foreman | Field Supervisor

SERVPRO East Central Cincinnati is looking for an experienced restoration professional to join our team as a Restoration Supervisor. This position is ideal for someone who has experience leading crews, managing restoration projects, and delivering high-quality service to customers.

Position Overview

The Restoration Supervisor is responsible for coordinating and overseeing field production activities while ensuring projects are completed safely, efficiently, and to company standards. This position serves as a key point of contact between technicians, customers, project managers, and office staff.

Key Responsibilities

• Lead, supervise, and develop restoration technicians
• Coordinate daily production activities and ensure projects stay on schedule
• Perform and oversee restoration services
• Maintain quality control and ensure work meets company standards
• Communicate with customers and clients throughout the project
• Maintain accurate and detailed job documentation
• Manage equipment, materials, labor, and consumable usage
• Communicate project progress, challenges, and needs to management
• Ensure OSHA and company safety standards are followed
• Properly maintain and protect company equipment and materials
• Train and coach team members to improve performance and workmanship
• Take ownership of the overall customer experience

What We Offer

• Competitive compensation
• Benefits package
• Career advancement opportunities
• Professional development and training
• Opportunities for industry certifications
• Long-term career growth with an established restoration company

Position Requirements

• Valid driver’s license
• High school diploma or GED preferred
• At least 1 year of experience in restoration, construction, cleaning, or a related field
• Previous Crew Chief, Supervisor, Lead Technician, or Foreman experience preferred
• IICRC certification is a plus, but not required
• Strong communication, organization, and leadership skills
• Ability to work independently while effectively leading a team

Physical Requirements

• Ability to regularly lift at least 50 pounds and occasionally lift up to 100 pounds with assistance
• Ability to climb ladders and work at elevated heights
• Ability to work in crawl spaces, attics, and other confined areas
• Ability to repetitively push, pull, lift, and carry equipment and materials
• Ability to work with and around cleaning agents and restoration chemicals

Each SERVPRO® Franchise is Independently Owned and Operated. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise.