Restoration Supervisor: Lead Techs, Safety & Client Care

Servpro Industries, Inc.

Port Reading (NJ)

On-site

USD 55,000 - 75,000

Full time

14 days+

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Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Health insurance

Paid time off

Vision insurance

Competitive compensation

Superior benefits

Career progression

Professional development

Job summary

SERVPRO of Milford-Orange-Stratford is looking for a Restoration Supervisor to lead field operations and ensure quality restoration services. You will coordinate production, supervise technicians, manage customer communications, and document job files to support service delivery.

Key requirements include a valid driver’s license, 1 year of restoration experience, and (optional) IICRC certification. The role offers competitive compensation and strong benefits including health, dental, vision, and

Qualifications

Valid driver's license.
High school diploma/GED (preferred).
At least 1 year of experience in cleaning, restoration, or construction.
IICRC certification a plus, not required.

Responsibilities

Coordinate and perform production processes as scheduled and ensure quality control.
Manage the customer and client experience and overall customer satisfaction tracked with online reviews.
Communicate clear expectations to restoration technicians and supervise their activities.
Document a detailed and accurate job file to support the services provided.
Manage labor and consumable item usage on assigned projects.
Communicate with restoration project manager and office staff on project progress and issues.