Restoration Supervisor: Lead Projects & Customer Experience
Servpro Industries, Inc.
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Benefits offered by this job
Job summary
Servpro Industries, Inc. in Dallas is seeking a Restoration Supervisor to oversee cleanup and restoration projects, coordinate crews, and ensure safety, quality, and on-time delivery for customers.
You will supervise technicians, manage client experiences, document job files, and follow OSHA guidelines with opportunities for advancement and comprehensive benefits.
Requires valid driver’s license and 1 year in cleaning/restoration/construction; IICRC certification is a plus.
Qualifications
- Valid driver’s license required.
- High school diploma or GED preferred.
- Minimum 1 year experience in cleaning/restoration/construction.
- IICRC certification is a plus.
Responsibilities
- Coordinate and perform production processes as scheduled and ensure quality control.
- Manage the customer and client experience and overall customer satisfaction.
- Supervise restoration technicians and communicate expectations.
- Document a detailed and accurate job file to support the services provided.
- Manage labor and consumable item usage on assigned projects.
- Communicate with restoration project manager and office staff on project progress and issues.
- Follow OSHA guidelines for job safety.
- Protect and use equipment and materials properly.
- Coach and train restoration technicians.
Skills
Education
Job description
Servpro Industries, Inc. in Dallas is seeking a Restoration Supervisor to oversee cleanup and restoration projects, coordinate crews, and ensure safety, quality, and on-time delivery for customers.
You will supervise technicians, manage client experiences, document job files, and follow OSHA guidelines with opportunities for advancement and comprehensive benefits.
Requires valid driver’s license and 1 year in cleaning/restoration/construction; IICRC certification is a plus.
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