Restoration Supervisor: Lead Projects & Customer Experience

SERVPRO of Dover/Stillwater; Port Morris (NJ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation

Superior benefits

Career progression

Professional development

Job summary

SERVPRO of Dover/Stillwater in Port Morris is seeking a Restoration Supervisor to manage and supervise restoration projects. The role involves coordinating production processes, ensuring customer satisfaction, and leading a team of restoration technicians. Candidates should have at least 1 year of experience in restoration or construction and a valid driver’s license. This position offers competitive compensation and professional development opportunities.

Qualifications

• At least 1 year of experience in cleaning, restoration, or construction.
• Valid driver’s license.
• IICRC certification is a plus, not required.

Responsibilities

• Coordinate and perform production processes as scheduled.
• Manage the customer and client experience.
• Supervise restoration technicians' activities.
• Document a detailed and accurate job file.
• Coach and train restoration technicians.

Skills

Ability to lift a minimum of 50 pounds

Ability to climb ladders

Customer service skills

Education

High school diploma/GED (preferred)

Job description

SERVPRO of Dover/Stillwater in Port Morris is seeking a Restoration Supervisor to manage and supervise restoration projects. The role involves coordinating production processes, ensuring customer satisfaction, and leading a team of restoration technicians. Candidates should have at least 1 year of experience in restoration or construction and a valid driver’s license. This position offers competitive compensation and professional development opportunities.