Restoration Project Lead

ServiceMaster by McCann; Malvern (AR); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Competitive compensation

Job summary

SERVPRO of Central Delaware County is hiring a Restoration Supervisor to lead on-site cleaning and restoration projects, ensuring safety, quality, and timely service. This role serves as the front-line representative of the SERVPRO brand, coordinating production and maintaining a high level of customer satisfaction.

You will supervise technicians, document job files, and communicate progress with the project manager and office staff.

Qualifications

• Minimum 1 year of experience in cleaning, restoration, or construction.
• HS diploma or GED preferred.
• IICRC certification a plus, not required.
• Must be able to lift up to 100 pounds and work at heights.

Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control.
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews.
• Communicate clear expectations to restoration technicians and supervise their activities.
• Document a detailed and accurate job file to support the services provided.
• Manage labor and consumable item usage on assigned projects.
• Communicate with restoration project manager and office staff on project progress and issues.
• Follow OSHA guidelines and protect equipment and assets.
• Coach and train restoration technicians.

Skills

Driver's license

Restoration exp

IICRC cert

Heavy lifting

Communication

Education

HS diploma or GED

Job description

SERVPRO of Central Delaware County is hiring a Restoration Supervisor to lead on-site cleaning and restoration projects, ensuring safety, quality, and timely service. This role serves as the front-line representative of the SERVPRO brand, coordinating production and maintaining a high level of customer satisfaction.

You will supervise technicians, document job files, and communicate progress with the project manager and office staff.