Restoration Supervisor — Lead Projects & Customer Care

SERVPRO of Friendswood - 12196; Pearland (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive compensation

Superior benefits

Career progression

Professional development

Job summary

SERVPRO of Friendswood - 12196 is seeking a Restoration Supervisor to coordinate and supervise restoration projects, ensure safety, and maintain top customer satisfaction on site in Pearland, TX. The role involves directing technicians, managing supplies, and documenting job details.

Ideal candidates have at least 1 year in cleaning/restoration/construction, a valid driver's license, and prefer IICRC certification. OSHA guidelines compliance and training responsibilities are part of the job.

Qualifications

• Experience in cleaning, restoration, or construction preferred.
• Must be able to work with and supervise restoration technicians.
• Prior experience coordinating production processes and ensuring safety guidelines.

Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Communicate clear expectations to restoration technicians and supervise their activities
• Document a detailed and accurate job file to support the services provided
• Manage labor and consumable item usage on assigned projects
• Communicate with restoration project manager and office staff on project progress and issues
• Communicate and follow all OSHA guidelines for job safety
• Manage assets by protecting and using equipment and materials properly
• Coach and train restoration technicians

Education

High school diploma/GED

IICRC certification

Job description

SERVPRO of Friendswood - 12196 is seeking a Restoration Supervisor to coordinate and supervise restoration projects, ensure safety, and maintain top customer satisfaction on site in Pearland, TX. The role involves directing technicians, managing supplies, and documenting job details.

Ideal candidates have at least 1 year in cleaning/restoration/construction, a valid driver's license, and prefer IICRC certification. OSHA guidelines compliance and training responsibilities are part of the job.